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We had high expectations for the resort, and they were all met. The service was great and the set-up for our group events was perfect. Everybody really enjoyed themselves.
Of all the hotels I work with, this is one of my very favorites. The staff is excellent, truly cares about and is very committed to please the clients. They are a wonderful group.
The all inclusive concept of Palace Resorts was perfect for our guests as it provided a once lifetime opportunity to experience Mexico in an affordable manner. Palace Resorts over-delivered on the expectations of our guests and that is rare in this day and age. Service, food and overall property are outstanding!
Professional. Attentive. And, on-point – three words that best describe my experience with
the Convention Service Staff at Le Blanc Spa Resort. I felt they were making decisions based
on my best interest; made my program feel important; and most of all, we became partners
in executing the program as flawlessly as possible.
Monica Rivas, my CSM became important and instrumental to the planning. It was a pleasure
to work with her and even getting to know her. For someone so young she is capable of
producing events like a veteran. I know she will do very well in this business. Miguel Valencia
from J&S demonstrated great professionalism. Miguel has such a great attitude and that
shows in the work he produces. Oh, and all my banquet meals from… Read More
This is my 9th year planning our company incentive trip. The past six years has been with a Palace Resorts property. The reason we have stuck with Palace Resort is quality. Quality in the properties and conditions of the entire resort, quality in the food, and quality in the staff! Somehow, Palace Resorts has trained their people that the customer comes first. All requests are answered with, “No problem, my pleasure.” I keep thinking with each new property we visit, it won’t be the same, and I am right. It’s better. Thank you Palace Resorts for making my job so easy.
All members of the group loved the resort. Very positive comments regarding food quality and level of service. Banquet staff all very helpful. Thank You!
Every year we visit Moon Palace, it exceeds our expectations. The service and resort is amazing. Everything was excellent!
Absolutely everything was beyond my expectation! The service, the food, the quality, EVERYTHING, Diana, Lilia, Marisol, Alex, Antonio – Excellent, Excellent, Excellent!!! I am coming back!!!
The Palace experience was wonderful again! The rooms were superior, the service and attentiveness of the staff was outstanding and the whole conference came off polished and professional! Thank you!
The entire staff is to be congratulated on their levels of service during our stay. All of the staff is very attentive and engaging with the guests. This plays a large part in making the stay enjoyable for everyone. Mario in particular continually followed up with me to ensure all was satisfactory. This is what makes your resort superior to others! Thank you for everything!
Playacar Palace is the ideal Resort for smaller groups seeking terrific rooms and amenities. Impeccable service with very friendly staff
Fantastic! The staff and the meeting planning. We will be back! We will recommend the hotel.
This is my 9th year planning our company incentive trip. The past six years has been with a Palace Resorts property. The reason we have stuck with Palace Resort is quality. Quality in the properties and conditions of the entire resort, quality in the food, and quality in the staff! Somehow, Palace Resorts has trained their people that the customer comes first. All requests are answered with, “No problem, my pleasure.” I keep thinking with each new property we visit, it won’t be the same, a…
Had a wonderful time as usual. Mark Dahale was amazing, I have done many destination weddings and groups and he was by FAR one of the best groups managers I have ever worked with. Thanks for everything!