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Playacar Palace is the ideal Resort for smaller groups seeking terrific rooms and amenities. Impeccable service with very friendly staff
This is my 9th year planning our company incentive trip. The past six years has been with a Palace Resorts property. The reason we have stuck with Palace Resort is quality. Quality in the properties and conditions of the entire resort, quality in the food, and quality in the staff! Somehow, Palace Resorts has trained their people that the customer comes first. All requests are answered with, “No problem, my pleasure.” I keep thinking with each new property we visit, it won’t be the same, and I am right. It’s better. Thank you Palace Resorts for making my job so easy.
All members of the group loved the resort. Very positive comments regarding food quality and level of service. Banquet staff all very helpful. Thank You!
Fantastic! The staff and the meeting planning. We will be back! We will recommend the hotel.
The entire staff is to be congratulated on their levels of service during our stay. All of the staff is very attentive and engaging with the guests. This plays a large part in making the stay enjoyable for everyone. Mario in particular continually followed up with me to ensure all was satisfactory. This is what makes your resort superior to others! Thank you for everything!
Had a wonderful time as usual. Mark Dahale was amazing, I have done many destination weddings and groups and he was by FAR one of the best groups managers I have ever worked with. Thanks for everything!
Absolutely everything was beyond my expectation! The service, the food, the quality, EVERYTHING, Diana, Lilia, Marisol, Alex, Antonio – Excellent, Excellent, Excellent!!! I am coming back!!!
The Palace experience was wonderful again! The rooms were superior, the service and attentiveness of the staff was outstanding and the whole conference came off polished and professional! Thank you!
The all inclusive concept of Palace Resorts was perfect for our guests as it provided a once lifetime opportunity to experience Mexico in an affordable manner. Palace Resorts over-delivered on the expectations of our guests and that is rare in this day and age. Service, food and overall property are outstanding!
Every year we visit Moon Palace, it exceeds our expectations. The service and resort is amazing. Everything was excellent!
Vetsikas has found Cancun to be an economical destination. Many planners agree that Cancun’s many all-inclusive resorts are the way to go. Vetsikas says it greatly simplifies the experience for attendees when they know they can get a snack, meal, or cocktail when they want one without having to dig deep into their pockets or have to track their spending. The all-inclusive nature of such a program is a huge motivator for employees, she adds. Not only is Moon Palace all-inclusive, but so are all…
We had high expectations for the resort, and they were all met. The service was great and the set-up for our group events was perfect. Everybody really enjoyed themselves.